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We Fixed the Symptom and Filed It as a Root Cause
serguey_shinder_4ab9b87b1 profile

We Fixed the Symptom and Filed It as a Root Cause

#sergueyshinder #itops #incidentresponse #operations
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2 min read
The Change Freeze That Made the Next Release Twice as Dangerous
serguey_shinder_4ab9b87b1 profile

The Change Freeze That Made the Next Release Twice as Dangerous

#sergueyshinder #itops #sre #changemanagement
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2 min read
The Server Nobody Owned Until the Day It Failed
serguey_shinder_4ab9b87b1 profile

The Server Nobody Owned Until the Day It Failed

#sergueyshinder #itops #sre #ownership
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2 min read
The On-Call Rotation That Quietly Burned Out Its Best People
serguey_shinder_4ab9b87b1 profile

The On-Call Rotation That Quietly Burned Out Its Best People

#sergueyshinder #itops #oncall #sre
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2 min read
A Postmortem That Names a Person Has Already Failed
serguey_shinder_4ab9b87b1 profile

A Postmortem That Names a Person Has Already Failed

#sergueyshinder #itops #sre #incident
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2 min read
Nobody Funds a Problem They Cannot See
serguey_shinder_4ab9b87b1 profile

Nobody Funds a Problem They Cannot See

#sergueyshinder #business #career #itops
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2 min read
A Dashboard Full of Green Can Still Be Lying to You
serguey_shinder_4ab9b87b1 profile

A Dashboard Full of Green Can Still Be Lying to You

#sergueyshinder #itops #sre #observability
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2 min read
The Riskiest Change Is the One Everyone Calls Trivial
serguey_shinder_4ab9b87b1 profile

The Riskiest Change Is the One Everyone Calls Trivial

#sergueyshinder #itops #sysadmin #sre
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2 min read
Write the Runbook Before You Need It, Not After
serguey_shinder_4ab9b87b1 profile

Write the Runbook Before You Need It, Not After

#sergueyshinder #itops #sysadmin #sre
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2 min read
Learn to Say No in the Language of Risk
serguey_shinder_4ab9b87b1 profile

Learn to Say No in the Language of Risk

#career #business #itops #leadership
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2 min read
The Handover Between Two Teams Is Where Incidents Go to Die
serguey_shinder_4ab9b87b1 profile

The Handover Between Two Teams Is Where Incidents Go to Die

#sergueyshinder #itops #incidentresponse #operations
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2 min read
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