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Tahir Almas

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Joined on May 4, 2026

Sep 21

Salesforce Went Down for Ten Hours and You Could Not Even Open a Support Ticket

4 min read

Sep 21

No, the FCC Has Not Changed the Revoke-All Rule. The Vote Is on 30 September

4 min read

Sep 19

OCR Did Not Fine Ambry Over How Documents Moved. It Fined Them Over Who Could Reach Them

5 min read

Sep 19

The FCC Wants 42 Cents on the Dollar in Q4. Your October Invoices Are Already Late

4 min read

Sep 19

There Was No Awesome List for Asterisk or FreeSWITCH, So We Opened 107 Repos and Built Two

5 min read

Sep 16

A German Court Says Your Support Bot Speaks For You

6 min read

Sep 16

OCR Now Asks What You Fixed, Not Just What You Found

6 min read

Sep 13

Is Your AI Chat About Your Case Private? Three Courts Gave Three Answers

6 min read

Sep 13

The FCC's Robocall Database Overhaul Names Dialing Platforms and Call Centers

7 min read

Sep 11

Universities Are Pulling AI Detector Scores Out of Misconduct Cases. What Replaces Them

6 min read

Sep 11

Connecticut Made Your Lead Score Something People Can Ask to See

7 min read

Sep 9

We Watch Your ICTFax, ICTContact and ICTBroadcast Servers So You Do Not Have To

6 min read

Sep 9

We Rebuilt a Hospital System on Laravel 11 and Found Ten Bugs a Permission Check Had Been Hiding

7 min read

Sep 6

How to Benchmark Your Own Telephony Voice Agent in Ten Minutes

8 min read

Sep 6

We Built an Open Source Benchmark That Measures a Voice Agent From the Caller's Seat

9 min read

Sep 6

Most Fax Breaches Are a Wrong Number. Most Fines Are a Missing Risk Analysis

7 min read

Sep 6

The Federal AI Call Rule Never Landed. Your Auto Dialer Software Answers to the States Now

7 min read

Sep 5

We Put an AI Assistant in Front of Asterisk and FreeSWITCH. Here Is What Building pbx-mcp Taught Us About PBX Software Safety

8 min read

Sep 5

Building an Asterisk AI Voice Agent: What Six Releases and Two Reddit Threads Taught Us

11 min read

Sep 4

Your Logo On It Is Not Multi-Tenancy. Ask What Actually Separates

4 min read

Sep 2

Stop Counting Deflection. Start Counting Resolution

3 min read

Sep 2

Toll Fraud Can Drain a Weekend. Here Is How to Lock Down Your PBX

3 min read

Sep 2

We built an open source MCP server for ICTFax

3 min read

Sep 1

AI Mental Health Chatbots Now Have Rules. Here Is What They Ask For

4 min read

Sep 1

Your Calls Pass STIR/SHAKEN and Still Say Spam Likely. Here Is Why

3 min read

Sep 1

We built an open source MCP server for ICTExam

3 min read

Aug 30

20 State Privacy Laws, No Federal Standard: Your CRM Setup Is Now a Compliance Decision

3 min read

Aug 30

The Senate Passed the Foreign Robocall Elimination Act. What It Means for Your Auto Dialer

3 min read

Aug 28

The Weak Point in Your Online Exam Is the Identity Check, Not the Webcam

6 min read

Aug 28

Drug Prior Authorization Is Next to Leave the Fax Line. Here Is What Stays

6 min read

Aug 27

New Open Source Release: n8n Nodes That Run Campaigns, Calls and Faxes From a Workflow

6 min read

Aug 27

AudioSocket or chan_websocket: Picking the Media Path for an Asterisk AI Voice Agent

6 min read

Aug 27

Your AI Agent Acted on a Ticket. Can Your Help Desk Software Prove It Was Allowed?

7 min read

Aug 22

TableStory Launches: More Google Reviews, One QR Code

4 min read

Aug 22

Information Blocking Is Tightening. Your Open Source Fax Server Software Is In Scope

6 min read

Aug 22

Your AI Caller Must Now Say It Is a Machine. What Call Center Software Has to Change

7 min read

Aug 20

Copper Is Going Away Faster Now. Your PBX Software Plan Cannot Wait

7 min read

Aug 20

Your Carrier Is About to Vet You. What That Means for Auto Dialer Software

8 min read

Aug 19

White Label ICT Software Vendors Inherit Every Reseller's AI Mistake

#agents #ai #saas #support

6 min read

Aug 19

Your Contact Center Software Can Act on Words the Caller Never Said

7 min read

Aug 17

One Leaked Key: What the Beacon CRM Software Breach Teaches

8 min read

Aug 17

AI Mental Health Support: What a New Audit Found in Long Conversations

#ai #ethics #llm #mentalhealth

7 min read

Aug 16

AI Training Went Everywhere. Proof Did Not. What a Smart Online Exam Measures

6 min read

Aug 16

Your Analog Fax Line Has 180 Days. Fax Server Software Is the Way Out

7 min read

Aug 13

We Released Two More Open Source Libraries: Streaming TTS for Calls and 21 CRM Connectors

6 min read

Aug 12

The EU Now Requires Your Live Support Software to Admit It's AI

6 min read

Aug 12

Your PBX Software Is Only as Safe as the Ports You Left Open

#cybersecurity #infosec #networking #security

8 min read

Aug 10

ICTFax Now Runs From One Docker Command

#docker #linux #software

5 min read

Aug 10

Comments Close Today on the FCC Rule That Redefines an A-Level Call

5 min read

Aug 9

We Open Sourced an Asterisk AI Voice Agent and the AudioSocket Library Under It

5 min read

Aug 9

Two Zero Dependency Node.js Clients for Asterisk AMI and FreeSWITCH ESL

6 min read

Aug 9

We Released pbx-mcp: One AI Tool Surface for Asterisk and FreeSWITCH

4 min read

Aug 9

I built an MCP server so I could stop memorising two PBX command sets

#mcp #ai #opensource #typescript

5 min read

Aug 9

88% of Call Centers Have AI. Only 25% Use It Daily. Here Is What Is In the Way

7 min read

Aug 9

The HIPAA Privacy Rule Lands This Month. The 15-Day Clock Did Not

8 min read

Aug 8

Two VoIP Platforms, One Root Bug: The Sudo Line Nobody Reads

7 min read

Aug 8

A $3 Million Wrong Number. What Your Auto Dialer Should Have Caught

7 min read

Aug 6

New Research Tested AI Mental Health Support on 16 Conditions

6 min read

Aug 6

Nobody Hacked the CRM Software. They Just Logged In

#cloud #cybersecurity #saas #security

7 min read

Aug 5

AI Grading Rules Slipped to 2027. What Your Online Exam Platform Owes Students in August 2026

6 min read

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